Shipping & Returns

PRODUCT SHIPPING

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. US orders are shipped by UPS. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.

Return Policy

How do I return or exchange an Item ordered via BSWANKY.com?

Your order will be accepted for refund or exchange if returned in original condition and packaging, fifteen (15) days from the delivery date. The returned item(s) must be accompanied by the original receipt or a copy in the case of a partial return.

If you wish to return an item received as a gift, you may exchange it for an item(s) of equal value. Please contact our Customer Service.

No refunds on custom made to order. Contact us to discuss options.

You can return your package by a carrier of your choice to the following address:

BSWANKY
Attn: Customer Service
5045 Ringwood Meadow
Sarasota, Florida 34235

REFUND REQUESTS:
Once the returned item is received, please allow 7 to 10 business days for the item to be verified and processed by our returns department. The original price of the item(s) plus any applicable tax will be credited back to your original form of payment.

If you have any questions about or need assistance with your return, please contact us by e-mail at info@bswanky.com or call 941-371-4008.